Mid State Pools & Spas Privacy Policy
Last Updated: October 28, 2026
Mid State Pools & Spas ("Mid State Pools," "we," "us," or "our") is a family-owned pool and spa company located at 540 S Houston Lake Rd, Warner Robins, GA 31088. We respect your privacy and want you to understand what information we collect when you visit midstatepools.com (the "Site"), how we use it, and the choices you have.
This Privacy Policy applies to the Site and to information you share with us through it. It does not apply to third-party websites we may link to, which have their own privacy policies. By using the Site, you agree to the practices described here.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.
Information you provide. When you fill out a contact form, request a quote, schedule a consultation, sign up for updates, or contact us by phone or email, you may give us:
• Your name, email address, phone number, and mailing or project address
• Details about your pool, spa, or project (such as the type of pool you are interested in, your timeline, or service needs)
• Any other information you choose to include in a message
Information collected automatically. When you visit the Site, we and our service providers may automatically collect:
• Device and browser information (such as browser type, operating system, and device type)
• IP address and general location (such as city or region)
• Pages you view, links you click, how long you stay, and the website or ad that brought you to us
• Information collected through cookies, pixels, and similar technologies (described below)
We do not collect sensitive information such as Social Security numbers through the Site, and we ask that you not send it to us.
How We Use Your Information
We use the information we collect to:
• Respond to your questions, quote requests, and service requests
• Schedule consultations, installations, service visits, and showroom appointments
• Send you information you have asked for, including updates and promotions (you can opt out anytime)
• Understand how visitors use the Site so we can improve it
• Measure how well our advertising works and show relevant ads to people who may be interested in our pools and spas
• Protect the Site against spam, fraud, and misuse
• Comply with legal obligations
We do not sell your personal information.
Cookies, Analytics, and Advertising
Cookies are small text files stored on your browser. Pixels and tags are small pieces of code that work in a similar way. We use them to keep the Site working, understand how it is used, and measure and improve our advertising. The tools we use are:
Tool
Provider
What it does
Google Analytics
Google LLC
Shows us how visitors find and use the Site, such as pages viewed, time on site, and general location. Reports are aggregated and do not identify you by name.
Google Ads (conversion tracking and remarketing)
Google LLC
Tells us when someone who clicked one of our ads takes an action on the Site, like submitting a form. It may also let us show our ads to people who have visited the Site as they browse other websites and Google services.
Meta Pixel
Meta Platforms, Inc.
Measures the results of our Facebook and Instagram ads and may let us show ads to people who have visited the Site.
These providers may collect information directly from your browser and use it according to their own privacy policies:
• Google Privacy Policy
• How Google uses information from sites that use its services
• Meta Privacy Policy
Your browser settings let you block or delete cookies. If you do, some parts of the Site may not work as intended.
How We Share Information
We only share your information as described here:
• Service providers. Companies that help us run our business and the Site, such as website hosting, form and email tools, analytics, advertising platforms, payment processors, and our marketing partners. They may use your information only to provide services to us.
• Advertising and analytics partners. Google and Meta receive information through the cookies and pixels described above.
• Manufacturers and installation partners. If you request a product, warranty service, or installation, we may share the details needed to complete that request.
• Legal reasons. When required by law, court order, or legal process, or to protect the rights, property, or safety of Mid State Pools, our customers, or others.
• Business transfers. If our business is sold, merged, or reorganized, your information may transfer to the new owner, who will be bound by this policy.
• With your permission. Any other time you ask us to or agree to it.
Your Choices
You are in control of how your information is used for analytics and advertising:
• Google Analytics: install the Google Analytics Opt-out Browser Add-on.
• Google ads personalization: visit My Ad Center.
• Facebook and Instagram ads: adjust your Meta ad preferences.
• Interest-based ads from many companies: visit the Digital Advertising Alliance or the Network Advertising Initiative.
• Emails: click "unsubscribe" in any marketing email, or contact us. We may still send messages about your project or service.
• Text messages: reply STOP to opt out of marketing texts.
• Cookies: block or delete them in your browser settings.
Some browsers send "Do Not Track" signals. Because there is no common standard for these signals, the Site does not currently respond to them.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of transmission is 100% secure, so we cannot guarantee absolute security.
How Long We Keep Information
We keep personal information as long as needed to respond to you, provide our products and services, support warranties, keep business and tax records, and meet legal requirements. When we no longer need it, we delete it or make it anonymous.
Children's Privacy
The Site is meant for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.
Your Privacy Rights
Depending on where you live, you may have the right to ask what personal information we have about you, to correct it, to delete it, or to opt out of targeted advertising. To make a request, contact us using the information below. We will verify your request and respond within the time the law requires. We will not treat you differently for using your privacy rights.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version here and update the effective date at the top. Please check back periodically.
Contact Us
If you have questions about this Privacy Policy or your information, we are happy to help:
Mid State Pools & Spas 540 S Houston Lake Rd, Warner Robins, GA 31088 Phone: 478-953-7300 Email: amy@midstatepools.com